FAQS - zerolatency.co.th


Most frequent questions and answers

A maximum of 8 players. Our experience does not support any additional players. For larger groups, you will need to book back-to-back sessions.

This is an active experience so please make sure you wear comfortable clothes and appropriate footwear (ie. no high heels). We also recommend not wearing mascara as it can smudge the lens and impact your experience.

We strongly recommend wearing contact lenses for the experience, as our headsets will not fit large frames due to limited space between the eyes and VR lenses. Individual sites will however have exemptions. Please contact your local site for clarification. 

Every part of the system is designed to give you an immersive experience without any of the motion sickness typically associated with virtual reality systems.

Since changing our headsets in November 2016, 0.02% of our players have pulled out due to motion sickness.

No. We have in-game safety mechanisms and a Game Master to stop that happening. It is up to you to pay attention and follow all instructions at all times to remain safe.

We are open for service at EmQuartier Shopping Mall 4th Floor of The Glass Building (Building B). You can travel by BTS SkyTrain, get off at Phrom Phong station, take exit 1 and access the shopping mall. If you travel by personal car, you can see our location by following this link: https://goo.gl/maps/Yka7pCqZVSG2  

You can take your receipt to stamp at BOUNCE counter for free parking for 4 hours.

Zero Latency is the world’s leading developer of virtual reality technology from Australia providing an exceptional virtual world experience with freedom of movement and can support up to 8 players simultaneously.

We’re back with the latest version, including an updated system and equipment: a headset and a gun connected via a Wi-Fi 6E network. The new equipment delivers 5K resolution with a clear picture and sound system, providing a fun experience with greater freedom of movement than ever before! We are proud to present another new action-adventure game beloved by players around the world “Far Cry” in VR format titled “FAR CRY VR Dive into Insanity” only available at ZERO LATENCY.

We are the first and only service provider in Thailand to offer a virtual reality experience that allows customers to move freely over wireless connection, supporting up to 8 players at the same time with a total of 7 games to choose from.

We do support a single-player experience, but of course, the more the merrier! The maximum number of players per session is 8.

At the moment, we offer a total of 7 games for you to choose from. You can follow the link for more details: https://zerolatency.co.th/th/games-2/

We do not have any age restrictions for those who participate in the activities, but please be notified that our equipment has a total weight of approximately 1 kilogram. If the player can handle the weight, they can join ZERO. 🙂

You can make a reservation via this link: https://zerolatency.co.th/book-now/  

Should you prefer to buy tickets directly on the service date, we would advise arriving at least 30 minutes early to check availability with our staff. 

The duration of our activities ranges from 15 to 30 minutes depending on the type of games chosen.

We are open for service every day from 11:00am – 20:00pm on weekdays (Monday – Friday) and 10:00am – 20:00pm on weekends (Saturday – Sunday).

We currently have only one branch at EmQuartier Shopping Mall 4th Floor of the Glass Quartier Building.

We’ve moved from Siam to the 4th Floor of the Glass Quartier at EmQuartier Shopping Mall. You can see our location by following the link: https://goo.gl/maps/Yka7pCqZVSG2

You are more than welcome to join our activities. Our game masters will provide guidance and supervision throughout the entire service duration.

Players with sight problems are also welcome at ZERO. Our system will adjust image resolution and clarity according to the player’s eyesight. 

15 Minutes* / 490 Baht 

30 Minutes / 790 Baht 

*Additional 15 Minutes / 350 Baht

Our COVID-19 prevention measures include:
– Equipment sanitations after every round and session.
– All employees are fully vaccinated and verified by ATK test every week.
– Stations of Alcohol Gel throughout the area.
– Implementation of social distancing policy.
– E-payment/online payment service available.
– Increased cleaning frequency of the area.